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Steam Deck Not Charging Troubleshooting And Repair

Steam Deck Not Charging: Troubleshooting and Repair Guide

The convenience of a portable device like the Steam Deck is that you aren’t tethered to an outlet. However, if you can’t get it to take a charge, it’s no different than any wired device. Don’t settle for a corded console. In this guide, we’ll walk you through the troubleshooting and repair process to get your Steam Deck up and running again.

Steam Deck Not Charging

The Basics

Before undertaking any of the more time-consuming solutions below, these are a few fundamentals to get you started:

  • Software faults
  • Battery Storage Mode

Causes

There are several reasons why your Steam Deck may not be charging. Let’s explore some of the most common causes:

Power Source Too Weak

Ever notice all the text printed on power adapters? The information here is not just model number and manufacturer specific data; it also includes the adapter’s specifications–what voltages can it change to what? The amount of power the charger can output is strongly related to the rate a device can charge.

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Corrupt or Buggy Software

Poorly optimized or buggy software can wreak havoc on otherwise functional electronics. If the onset of your battery issue is sudden, something may have been updated. Updates alone are rarely the issue, but they can introduce errors. The process can include making changes to vital operating system files. Sometimes, updates include a bug that breaks a specific function—including charging.

Follow Valve’s guidance to resolve any software issues.

Battery Malfunction

The Steam Deck (and most portable gaming devices) are especially prone to battery issues. Gaming on your Deck while it’s charging is an expected part of the experience, but negatively impacts battery longevity.

Disconnect the battery and try to charge it separately. If the issue persists, you may need to replace the battery.

Steam Deck Battery Disconnection

View our guide on Steam Deck Battery Disconnection and Steam Deck Battery Replacement for more information.

Faulty Charge Port

Since the Deck is not wireless charge capable, all power and charge functions go through the USB C port on the top of the unit. Wear on USB-C ports is common, so it’s worth inspecting.

Use a dust blower and non-conductive tools to clean the port. You can also use a standard USB multimeter or USB-C type meter to test the port.

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Salvation Repair offers a limited lifetime guarantee of all parts and labor. If you’re not comfortable with DIY repairs, you can Schedule a repair with us.

Faulty Motherboard

The motherboard is the hub for most of a Steam Deck’s functionality. Any of the tiny components on the board may have failed or become damaged. Motherboard fault is a safe assumption of cause if nothing else on this page has worked.

Replacing the motherboard can be a complex process. If you’re not experienced with motherboard repairs, it’s recommended to seek professional help.

Steam Deck Motherboard Replacement

View our guide on Steam Deck Motherboard Replacement for more information.

At Salvation Repair, we offer a limited lifetime guarantee of all parts and labor. If you’re experiencing issues with your Steam Deck, don’t hesitate to Schedule a repair with us. Our team of experts will diagnose and

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