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Troubleshooting Canon Eos 5D Mark Ii Camera

Troubleshooting Canon EOS 5D Mark II: A Comprehensive Guide

Is your Canon EOS 5D Mark II camera acting up? Don’t worry, we’ve got you covered In this article, we’ll walk you through some common issues and their solutions. Before we dive in, make sure to perform a soft reboot by turning the device off and then back on again. If that doesn’t work, try a hard reboot by removing the battery and backup battery, pressing the shutter button multiple times, and then putting the batteries back in.

Canon EOS 5D Mark II Troubleshooting

Images are Blurry or Have Markings

If your images look smudged or have other marks, it could be due to a dirty mirror. Remove the lens and use specialty cleaning equipment to clean the mirror. Don’t use your old t-shirt, as it may scratch the mirror permanently!

Dirty Mirror

Mirror is Dirty

When looking through the viewfinder, if you see marks or smudges, it’s likely that the mirror is dirty. Clean the mirror after removing the lens, and make sure to use the right cleaning equipment.

Cleaning the Mirror

Memory Card is Corrupted

If your memory card is not saving images properly, try using a different memory card. This might solve the issue.

Memory Card

File Type Is Not the Best

If you see vertical lines on your images, the file format might be the issue. Try using RAW or JPG file type instead.

File Type

Mirror is Scratched

If you see a thin line on every photo, the mirror is probably scratched and needs to be replaced. Visit our mirror replacement guide for more information.

Scratched Mirror

Focus Plate is Loose

If you hear rattling when you shake the camera, the focus plate might need tightening. Visit our focus plate replacement guide to learn how to access and tighten the focus plate.

Focus Plate

Card Reader is not Functioning Properly

If you’ve tried the previous steps and the issue persists, the card reader might not be transferring data to the memory card properly. Visit our card reader replacement guide for more information.

Card Reader

Images are Being Partially Overwritten

If your images have portions missing or significantly obscured, usually on the edges, try using a different memory card.

Overwritten Images

Backup Battery is Dead

The small backup battery may be dead and needs replacing. Visit our backup battery replacement guide for more information.

Backup Battery

Device Won’t Turn On

If your device won’t power on, make sure the battery is fully charged and properly inserted. If the issue persists, try cleaning the battery contacts with a cotton swab.

Device Won't Turn On

At Salvation Repair, we offer a limited lifetime guarantee on all parts and labor. If you’re experiencing issues with your Canon EOS 5D Mark II, schedule a repair with us today at https://salvationrepair.com/repair.

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