Troubleshooting Google Pixel No Sound Issues
Troubleshooting Google Pixel No Sound Issues
Is your Google Pixel speaker not working? Are your headphones connected to your phone not playing sound? Can others not hear you while on a call? This tutorial will guide you through several common occurrences when it comes to your Google Pixel not outputting sound as well as microphone issues.
The problem is caused by either software or hardware causes, so read on to determine the right solution for you!
First Steps
Restarting your phone is a good first step to ensure it’s not a random software fluke. Updating your phone is necessary as some bugs are addressed in recent Android updates. Check your media volume as this differs from your call or alarm volume.
Causes
There are several reasons why your Google Pixel may not be producing sound. Let’s go through them one by one.
Do Not Disturb Mode Enabled
Do Not Disturb mode is a feature that mutes all sounds. It is set either manually or by an automatic schedule like Bedtime mode or driving enabled.
Audio Outputting to Bluetooth Device
Check that your phone isn’t trying to output audio to a connected Bluetooth device. A quick way to differentiate audio outputs is to disable Bluetooth — your phone’s media could be playing directly to Bluetooth speakers or earbuds.
Speakers Obstructed
Your phone might have a physical obstruction like a phone case or accessory suppressing the sound. Some cases and charging accessories muffle the phone’s speaker.
Clean out the sound vent on the bottom of the phone. As we stuff our phones into our pockets, lint, dust, and other debris build up inside the speaker grille and auxiliary (headphone) jack.
Sound Settings Are Misconfigured
Your Google Pixel may be not redirecting the audio to the correct output device. Another option is to enable Sound Amplifier. Sound Amplifier is a built-in Google Pixel feature that tunes the phone’s loudness according to the surrounding environment. This will only work when using headphones.
For an in-depth guide on using Sound Amplifier, visit our website.
Faulty Third-Party App
Some web browser apps like Chrome mute video playback. Check for updates in the Google Play Store app.
If resetting app preferences didn’t help, boot into Safe Mode to check if your phone’s sound is working. Recently installed third-party apps may cause this no sound issue — being in Safe Mode prevents third-party apps from running automatically. If the issue is resolved while in Safe Mode, uninstall the app or game causing the issue.
Malfunctioning Microphone
If others cannot hear you while on a call, your Google Pixel’s microphone may be the issue.
Firmware Fault
A factory reset is the last resort when it comes to software bugs as this will completely wipe the phone of all personal data and reinstalls the phone’s operating system. Since factory resets will completely wipe your phone’s data, make sure you have a backup of your phone before attempting this.
Broken Headphone Jack or Speaker
If the sound from your headphones is still not working after cleaning out the auxiliary jack, your headphones could be faulty.
Check if the headphones are working by plugging them into another device. If not, a speaker replacement is necessary. Follow along using a guide like this.
At Salvation Repair, we offer a limited lifetime guarantee of all parts and labor. If you’re still having issues with your Google Pixel’s sound, schedule a repair at https://salvationrepair.com/repair.
Additional Resources
For more information on troubleshooting your Google Pixel, visit our website.
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