Xbox One Disc Stuck in Disc Drive: Troubleshooting and Repair Guide

If your Xbox One’s disc drive is being stubborn and won’t release your favorite game disc, don’t worry! This tutorial will walk you through the steps to troubleshoot and potentially repair the issue.

Before we dive into the troubleshooting process, make sure you’ve tried the software options to eject the disc. If that doesn’t work, it’s time to get a little more hands-on.

Locate the small pinhole on the left side of your Xbox One console, just below the grey button. This is the manual eject button. Use a paperclip or a similar tool to press the button and eject the disc.

Now that we’ve got the disc out, let’s troubleshoot the possible causes of the issue.

Dirt and Debris

A dirty disc or disc drive can cause issues with the mechanical components. Try cleaning the disc and reinserting it into the console. If it still won’t eject, use the paperclip method to get it back out.

If the disc drive is the culprit, try blowing some clean, dry air into the disc drive slot to dislodge any debris. You can use a compressed air can or a more environmentally friendly option.

Alternatively, you can use a dust blower to gently remove any dust or debris from the disc drive.

Bad Disc Drive

If your Xbox One frequently fails to eject discs properly, and you’ve checked that the discs are clean, there may be an issue with your disc drive. In this case, you may need to replace the disc drive.

Unfortunately, replacing the disc drive requires replacing both the Motherboard and the Disk Drive, as they are paired components.

If you’re not comfortable with the repair, you can schedule a repair with Salvation Repair at https://salvationrepair.com/repair. We offer a limited lifetime guarantee of all parts and labor, and our expert technicians will get your Xbox One up and running in no time.