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Xbox One Wireless Controller Troubleshooting

Xbox One Wireless Controller Turns Itself Off: Troubleshooting Guide

Is your Xbox One Wireless Controller shutting down unexpectedly? Don’t worry, we’ve got you covered. At Salvation Repair, we understand how frustrating it can be when your gaming session is interrupted by a malfunctioning controller. In this tutorial, we’ll guide you through the troubleshooting steps to identify and potentially fix the issue.

Xbox One Wireless Controller Turns Itself Off

Before we dive into the troubleshooting process, let’s cover some basic checks to ensure that the issue isn’t caused by a simple oversight.

First Steps

1. Check your controller’s battery level. If the battery is low, try charging it for at least 30 minutes and see if the issue persists.

Xbox One Wireless Controller

2. Ensure that your controller is properly paired with your Xbox console. Try resetting the pairing process and see if it resolves the issue.

Causes

Now that we’ve covered the basics, let’s explore some potential causes of the issue:

Outdated Firmware

Outdated controller firmware can cause various issues, including unexpected shutdowns. To check if your controller’s firmware is up to date, follow these steps:

Xbox Controller Firmware Update

1. Connect your controller to your Xbox console using a USB cable.

2. Go to the Xbox settings menu and select “Devices & accessories.”

3. Select your controller and check if there are any firmware updates available.

Software Issue

Software-related issues can cause your controller to malfunction. Try resetting your controller using the following steps:

Xbox Controller Reset

1. Press and hold the Xbox button on your controller for 10 seconds.

2. Release the button and wait for 10 seconds.

3. Press and hold the Xbox button again for 10 seconds.

Signal Interference

Interference with your Xbox’s wireless capabilities can cause your controller to shut down. Try moving your controller closer to your Xbox console or switching to a wired connection.

Xbox Wireless Interference

Physical Damage

If your controller has been damaged, it may be causing the shutdown issue. Inspect your controller for any signs of physical damage and consider visiting a professional repair service, such as Salvation Repair, for assistance.

At Salvation Repair, we offer a limited lifetime guarantee on all parts and labor. If you’re unable to resolve the issue using these troubleshooting steps, schedule a repair with us today.

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