Xbox One Wireless Controller Turns Itself Off: Troubleshooting Guide

Is your Xbox One Wireless Controller turning itself off unexpectedly? Don’t worry, we’ve got you covered. At Salvation Repair, we’ve seen this issue before, and we’re here to help you troubleshoot and potentially fix the problem. Before we dive into the more complex solutions, let’s start with the basics.

First, ensure that your controller’s batteries are not dead. Try replacing them or charging them if they’re rechargeable. If that doesn’t work, move on to the next step.

Outdated Firmware

Outdated controller firmware can cause various issues, including unexpected shutdowns. To check if your controller’s firmware is up to date, follow these steps:

1. Connect your controller to your Xbox One console using a USB cable.

2. Go to the Xbox One settings menu and select “Devices & accessories.”

3. Select your controller and then select “Device info.”

4. Check if there are any firmware updates available. If there are, follow the on-screen instructions to update your controller’s firmware.

Software Issue

Software-related issues can cause your controller to not connect to your console properly. To reset your controller, follow these steps:

1. Press and hold the Xbox button on your controller until it turns off.

2. Press and hold the Xbox button again until it turns back on.

Alternatively, you can reset the controller from the console via a hard reset.

Signal Interference

Interference with your Xbox’s wireless capabilities can cause your game controller to not see your Xbox. To resolve this issue, try moving your Xbox and controller to a different location, away from other electronic devices.

If the issue persists, try resetting your router or modem.

Physical Damage

If your controller has been damaged physically, it may be causing the issue. Inspect your controller for any signs of physical damage, such as cracks or broken buttons.

If you find any damage, you may need to have your controller repaired or replaced.

If none of these solutions resolve the issue, it’s possible that there’s a more complex problem with your controller. At Salvation Repair, we offer a limited lifetime guarantee on all parts and labor. If you’re experiencing issues with your Xbox One Wireless Controller, schedule a repair with us today.