Xbox One Wireless Controller Won’t Turn On: Troubleshooting Guide

Is your Xbox One Wireless Controller refusing to turn on? Don’t worry, you’re not alone. This issue can be caused by a variety of factors, and in this article, we’ll walk you through the steps to troubleshoot and potentially fix the problem.

Before we dive into the troubleshooting process, make sure you’ve checked the basics. Ensure that your controller is properly paired with your Xbox console and that the batteries are not dead.

Controller Needs to be Charged

If your Xbox One Wireless Controller is not turning on, it’s possible that the batteries are simply dead. Try plugging the controller into your Xbox console using a USB cord. To check the controller’s battery level, press the Xbox button, and navigate to the home screen. The controller’s charge should be displayed in the bottom right corner of the home screen.

Allow the controller to charge until the controller’s charge level is full (this could take several hours).

Faulty Charging Cable

If your Xbox One Wireless Controller is not charging at all, your charging cable may be defective. Try using a new charging cable to charge the controller.

If the issue persists, it’s possible that the problem lies with the controller itself.

Controller’s Batteries Have Low Power

If your Xbox One Wireless Controller is losing battery power very quickly, the controller’s batteries may be faulty. If the batteries will not charge or lose charge very quickly, it may be time to replace them.

At Salvation Repair, we offer a limited lifetime guarantee on all parts and labor. If you’re not comfortable replacing the batteries yourself, you can schedule a repair with us at https://salvationrepair.com/repair.

Controller Was Disconnected During an Update

If your controller was disconnected during a firmware upgrade, it will not function until the firmware is recovered. To do this, the controller will need to be updated from scratch.

Plug your controller into an Xbox One console or a PC. At this point, your method will vary. It should also be noted that one functional controller is required to use a console for controller firmware recovery.

PC recovery requires Windows 10 as a prerequisite. Newer versions of Windows 10 no longer require a Microsoft Account to download the required programs, but older versions usually do. Users on older versions of Windows 10 will need to convert an account or make a new account just for this task.

After you have confirmed you have a Windows 10 system, you can begin the process of recovering the controller.

If you’ve tried all of the above steps and your Xbox One Wireless Controller still won’t turn on, it may be time to seek professional help. At Salvation Repair, we offer a range of repair services for Xbox controllers, including battery replacement and firmware recovery. Schedule a repair with us today at https://salvationrepair.com/repair.