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Xbox One Won’T Turn On Repair Guide

Xbox One Won’t Turn On? Try These Troubleshooting Steps

If your Xbox One console is not turning on, don’t worry! There are several possible causes and solutions that you can try before seeking professional help. In this article, we will walk you through the troubleshooting steps to get your Xbox One up and running again.

Xbox One Won't Turn On

Before we dive into the solutions, make sure that the power supply is properly plugged into a working power outlet and that the other end is securely connected to the Xbox One console.

Check for No Display Detected

If the ‘Xbox’ light on the front of the console is lit, it won’t start up unless it detects a working display. Check your HDMI cable connection. Try switching cables or ports on your TV.

Xbox One HDMI Connection

If the issue persists, try plugging the Xbox One directly into a different power outlet, and not through a surge protector. This will help determine if the problem is with the power outlet or the console itself.

Reset the Internal Power Supply

The Xbox One has a built-in surge protector, so you should not connect it to an external surge protector. If you have connected the console to another surge protector, try resetting the internal power supply by following these steps:

  1. Unplug the power supply from the console and the power outlet.
  2. Wait for 20 minutes to allow the power supply to cool down.
  3. Plug the power supply back into the console and the power outlet.

If the console turns on after resetting the internal power supply, then the issue is resolved. If not, proceed to the next step.

Xbox One Power Supply Reset

Check the Power Supply

If the power outlet is providing power but the console still does not turn on, the power supply itself may be the issue. Check the light on the power supply; if the light is solid white or orange, then the power supply is working properly.

If there is no light, unplug the power supply and let it cool for 20 minutes, then try plugging it back in. If it still does not light up, the power supply may be faulty and needs to be replaced.

Xbox One Power Supply

Check the Motherboard

If you observe any visible damage, such as burns or components that appear to be physically damaged, the affected board likely needs to be replaced. Unfortunately, you will need to replace both the Motherboard and the Disk Drive, as the two are paired components.

Xbox One Motherboard Replacement

If none of the above steps resolve the issue, it’s possible that there is a more serious problem with your Xbox One console. In this case, it’s recommended to seek professional help from a reputable repair service like Salvation Repair.

At Salvation Repair, we offer a limited lifetime guarantee on all parts and labor, so you can trust that your console is in good hands. You can schedule a repair by visiting our website at https://salvationrepair.com/repair.

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