Xbox One Won’T Turn On Troubleshooting And Repair
Xbox One Won’t Turn On? Troubleshooting and Repair Guide
If your Xbox One shows no signs of life, don’t panic! Try the following troubleshooting steps to get it up and running again.
Causes
- Device Not Plugged In
- No Display Detected
- Bad Power Outlet
- Internal Power Supply Breaker Tripped
- Bad Power Supply
- Bad Motherboard
Troubleshooting Steps
1. Device Not Plugged In
Check to make sure that the power supply is plugged into a power outlet, and that the other end is properly plugged into the Xbox One.
2. No Display Detected
If the ‘Xbox’ light on the front of the console is lit, it won’t start up unless it detects a working display.
- Check your HDMI cable connection.
- Try switching cables or ports on your TV.
3. Bad Power Outlet
If your Xbox still doesn’t turn on, try plugging directly into a different power outlet, and not through a surge protector.
4. Internal Power Supply Breaker Tripped
Follow these steps to reset the internal power supply:
- Unplug the console from the power outlet.
- Wait 10 seconds.
- Hold down the power button on the console for 10 seconds.
- Release the power button and plug the console back into the power outlet.
If the console turns on, the internal power reset worked.
5. Bad Power Supply
If the power outlet is providing power but the console still does not turn on, the power supply itself may be the issue.
- Check the light on the power supply; if the light is solid white or orange, then the power supply is working properly.
- If there is no light, unplug the power supply and let it cool for 20 minutes, then try plugging it back in.
- If it still does not light up, contact Salvation Repair for a replacement power supply.
6. Bad Motherboard
If you observe any visible damage, such as burns or components that appear to be physically damaged, the affected board likely needs to be replaced.
Unfortunately, you will need to replace both the Motherboard and the Disk Drive, as the two are paired components.
Other Tips
- If your Xbox briefly turns on but then shuts itself off without warning, see our “Xbox One Turns Itself Off” wiki instead.
- For further assistance, contact Salvation Repair. We offer a limited lifetime guarantee on all parts and labor.
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