Why proper diagnostics save you time & money
“Measure twice, cut once.” Diagnostics guide the fix.
On average, 40% of repeat repairs are due to misdiagnosis at first glance. Running a full diagnostic narrows the problem—battery health, component failures, software errors—so you don’t replace the wrong part.

Free Diagnostics
Local? Text us and we’ll come to you—fully equipped.
- ✔️ Broken Screen Repair: We replace front screens and back glass for all iPhones, Samsung, Motorola Phones - you name it!
- ✔️ Battery Repair: We install new, batteries on the spot. Ask about an extended life battery to get up to 50% more charge time.
- ✔️ Charging Port Repair: Device not responding to a cord? We fix or replace charging ports and diagnose power-related issues.
- ✔️ Diagnostics & Software Repairs: Slow performance, software crashes, or water damage? Our full diagnostics pinpoint any problem.
- ✔️ Same Day Mobile Repairs: On-site service at your home or workplace—Laurel, Ellisville, Hattiesburg & surrounding areas.
- ✔️ Mail-in Repairs: If you're not local we'll provide an overnight shipping label free of charge and have you up and running in no time.

Diagnostic Check Failure Rates
Percentage of issues uncovered by diagnostics
FAQs on Device Diagnostics
Everything you want to know before we open your device.
A multi‑point check covers battery cycle count, storage health, CPU/GPU performance, thermal sensors, port connectivity, and OS integrity.
source: ifixit.org
Most smartphones in 15–20 minutes; tablets and laptops can take 30–45 minutes depending on complexity.
source: www.ifixit.com
Yes—software‑based tests (OS logs, benchmarks) can run over a remote session; hardware checks require physical access.
source: support.apple.com
We offer a free basic assessment; detailed diagnostics reports carry a small fee which is waived if you proceed with repair.
source: repairsmith.com
No—our tests are non‑destructive. We never erase your data unless you explicitly request a factory reset service.
source: www.backblaze.com
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