Salvation Repair • Customer policies
Clear terms. No surprises.
These terms explain using our website, buying parts and accessories, and arranging a repair with Salvation Repair in Laurel, Mississippi.
Updated September 30, 2026. Terms supplied with an earlier purchase or repair continue to apply to that transaction.
Repair estimates & your approval
Online repair prices help you plan. Your device model, condition, selected part, and diagnosis determine the confirmed repair price. Ask us to confirm the total and any diagnostic or special-order charges before authorizing work. We will explain additional paid work and obtain your approval before proceeding.
Turnaround estimates depend on the repair, parts availability, and inspection results; they are not a guarantee of a specific completion time. Explore repair pricing or arrange a repair.
Before leaving a device with us
You must own the device or have the owner’s permission to authorize its repair. Back up important data when possible and tell us about prior damage, liquid exposure, or earlier repairs. Repairs can involve a risk of data loss; a backup helps protect your information. Do not send passwords or sensitive files through public comments. Ask our team how to arrange any device access needed for testing.
A repair does not guarantee that a device retains its original water resistance. Ask about your device’s condition and care after repair.
Completed repair services
Repair services are completed at the time of payment, after the repair. Completed services are non-refundable and cannot be returned, except where required by law.
This does not remove covered defect remedies under our Service Warranty. Contact us about a concern so we can inspect it and explain the next step.
Parts & accessories
Separately purchased merchandise is covered by our Returns policy, not automatically by the repair-service warranty. Check the exact device model, connector, color, and listed part quality before ordering.
A parts-only purchase does not include installation unless the listing expressly says it does. Product photographs illustrate the listed item; available variations and included components are described on its product page.
Warranty & select iPhone screen incentives
Our repair warranty covers qualifying defects in installed parts and workmanship, not new accidental or liquid damage. The Service Warranty explains eligibility, exclusions, evaluations, and how to request help.
Select eligible iPhone LCD repairs have a separate one-time 30-day drop benefit and a 60-day OLED upgrade option. These are limited incentives, not ongoing accidental-damage insurance or cash refunds. Read the complete LCD/OLED terms and screen upgrade FAQs. A qualifying refundable holding payment for a temporary screen is separate from payment for a completed repair.
Orders, payment & delivery
Review your items, shipping address, taxes, delivery charges, and total before submitting an order. If you notice an error, contact us promptly. Changes may not be possible after dispatch.
If a listing or stock error affects an order, we will contact you about the available options rather than substitute a different item or charge a higher price without your agreement. Any payment for merchandise we cannot supply will be returned. Delivery and handling information is on our Shipping page. Contact us before sending a device for repair or returning merchandise.
Accounts, messages & reviews
Provide accurate contact and order information and keep your account password private. Contact us if you suspect unauthorized account activity. A parent or guardian should arrange purchases or repair authorization for a minor.
Use forms and comments for genuine questions and experiences. Do not post spam, links in comment content, impersonation, threats, unlawful material, or another person’s private information. We may moderate content that violates these rules; an honest negative review is not a violation merely because it is negative.
Repair and order messages are for supporting your request. How we handle personal information is explained in our Privacy Policy.
Website information & third-party brands
We aim to keep website information accurate, but availability, prices, and estimates can change. Contact us to confirm details that matter to your purchase. Do not misuse the website, interfere with its security, or copy protected content without permission or another lawful basis.
Salvation Repair is an independent repair business. Manufacturer names identify compatible devices and do not imply manufacturer affiliation or authorization. Third-party websites have their own policies.
Your rights & resolving concerns
Nothing in these terms excludes consumer rights, warranties, or remedies that cannot lawfully be excluded. These terms do not replace the written coverage supplied with your purchase. If a term is unenforceable, the remaining terms continue to apply where permitted by law.
Please contact us first so we can try to resolve a concern. These terms do not require you to waive access to a court, a regulator, or any remedy available under applicable law. Mississippi law applies to the extent consistent with applicable federal law and mandatory consumer protections.
Questions before you buy or book?
Salvation Repair · 1503 Lakeview Rd, Laurel, MS 39440
Call 601-699-8246 or contact our team. We can help you choose a part, understand coverage, or plan a repair.
