How to Replace Microsoft Surface Laptop 5 (13.5-inch) Case

Duration: 45 minutes
Steps: 12 Steps

Get ready to breathe new life into your Microsoft Surface Laptop 5 (13.5-inch) by replacing the upper case, which houses the keyboard and touchpad. Before you start, be aware that if your battery is swollen, you’ll need to take some extra precautions. Don’t worry if some of the photos look a bit different – they’re from a similar model, and the steps will still be spot on. Follow this clear and easy-to-read guide, and you’ll be typing away in no time. If you need help, you can always schedule a repair.

Step 1

– Disconnect all cables and power down your laptop completely.

Step 2

– Flip your laptop screen closed, then lay it down with the rear case facing up to get to those four little rubber feet.

Step 3

– The back feet recesses hang out just near the back edge of the laptop.

– The front feet recesses cozy up close to the front edge of the laptop.

Step 4

– Slide one arm of your trusty tweezers into the little nook of one of the feet.

– Give your tweezers a twist and gently pry it up to break free the adhesive and detach the foot from the laptop.

– Out comes the foot!

– Now, let’s do the same dance with the other feet.

Tools Used
  1. TweezersMicrosoft Surface Laptop 5 (13.5-inch) Upper Case Replacement

Step 5

– This laptop has a unique duo of feet. When putting it back together, ensure each foot finds its rightful home.

– Give the feet a gentle press into their spots to lock them into the frame.

– The rear feet sport a single center clip.

– The front feet feature three clips and can only be snapped in one way.

– If the existing feet aren’t sticking anymore, remove the old adhesive and apply a bit of Tesa Tape where the old adhesive was.

Step 6

– Got some wobbly feet? No worries! Grab those 8 mm rubber furniture pads:

– Peel one off its backing like it’s a sticker from your childhood.

– Now, line it up right over that foot cavity and give it a good press to lock it in place. Easy peasy!

Step 7

– Grab a T5 Torx driver and unscrew those four 3 mm screws holding the upper case together. It’s like unlocking a treasure chest—only with fewer pirates.

Step 8

– Flip that laptop over like a pro and swing the screen wide open.

Step 9

– Grab the top edge of the upper case above the keyboard and pull it straight up—firm but gentle—to pop it loose.

– Lift the bottom edge of the upper case away from the laptop carefully, keeping an eye on that ribbon cable underneath. No need to tug-of-war here!

– When putting it back together, lower the upper case onto the lower one until the magnets click into place. Make sure it’s lying nice and flat, and you’re good to go!

Step 10

– Slide the pointed end of a spudger beneath one edge of the magnet connector and gently pry it up to disconnect it. You’ve got this!

– To reconnect the cable, simply line up the magnet connector over its socket, ensuring the cable is facing the bottom of the laptop. Give it a good press down to secure it in place. Nice work!

Tools Used
  1. SpudgerMicrosoft Surface Laptop 5 (13.5-inch) Upper Case Replacement

Step 11

– Pop off the upper case and gently lay it keyboard-side down on a clean surface—easy as pie!

Step 12

– Now, let’s put your device back together by retracing your steps – it’s like a fun little dance!

– Got some e-waste? Don’t just toss it; take it to an R2 or e-Stewards certified recycler to give it a proper send-off.

– Things not going as smoothly as you hoped? Don’t sweat it! Give some basic troubleshooting a shot, or swing by our Answers community for a helping hand.

– And just like that, you’re not alone in this journey!

Tools Used
  1. SpudgerMicrosoft Surface Laptop 5 (13.5-inch) Upper Case Replacement
  2. Thermal PasteMicrosoft Surface Laptop 5 (13.5-inch) Upper Case Replacement

Success!
Now, let’s bring your device back together by retracing your steps—easy peasy!
Got some old tech lying around? Make sure to drop it off at an R2 or e-Stewards certified recycler. They’ll give it a second life!
Things didn’t go quite as planned? No worries! A little troubleshooting can work wonders, or feel free to reach out to our helpful Answers community for some extra guidance.
Remember, you’re not alone in this journey!

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